Shipping & Returns

FREE SHIPPING - Auckland & Christchurch Only

We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses in Auckland and Christchurch.

Only the ENEOS Oil & Lubricant Range is available for our South Island customers at this point in time.

 

CUSTOM SHIPPING RATE - Rest of New Zealand

Depending on your order and delivery address, we will be able to tailor shipping rates based on the circumstances.

 

SHIPPING TIME

Shipping time varies by location. These are our estimates:

Location

*Estimated Shipping Time

Auckland

1-2 Business days

Christchurch

1-2 Business days

Rest of New Zealand

3-5 Business days


Max delivery time – 10 business days.

*This doesn’t include our 2-5 day processing time.

*Dependant on Stock Availability.

 

Return Policy

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Once the Customer has accepted delivery of the Goods, no returns to 360 Auto Parts will be accepted.